Your 24/7 customer service assistant
On-demand personalised responses on claim status
Common queries answered quickly and efficiently with fast, helpful service 24/7
Multi-language support for global reach
Reduced customer service load - 80% of chatbot queries resolved with no human intervention
A Better Promotion Experience
Our innovative chatbot helps improve promotion transparency and customer experience.
24/7 Global Customer Support
The Benamic Promotion Chatbot answers customers’ promotion related queries in the language they speak, anytime, anyplace. In fact, 46% of queries answered by our chatbot happen outside of normal business hours.
Personalised Claim Responses
Our chatbot technology provides customers with an on-demand personalised service to check the status of their promotional offer claim, saving them time and hassle supporting a positive overall experience.
Reduced Customer Service Load
With a Benamic Promotion Chatbot, you don’t have to worry about the potential knock-on effects of a popular promotion on customer support. The chatbot triages customer queries, swiftly answering common questions and directing to customer service only when a human touch is needed. But over 80% (and growing) of our chatbot queries are resolved without needing human intervention.
Promotions that Perform
Discover powerful promotional campaigns designed to meet client objectives.
More Promotion Enhancements
Explore our full range of Promotion Enhancements.
You’ll Be in Good Company
We are the trusted promotions partner for the world’s leading brands.
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